Why are we not offering Free Delivery right now?....
We have unfortunately experienced some delays with our usual delivery service (Royal Mail 48) during November. We feel this is because of Covid-19, staffing shortages, isolation and of course higher demand at this time of the year.
A few of these delays took over two weeks, leaving customers anxious about their orders and us concerned that parcels had gone missing, although they all arrived in the end.
None of us need extra stress or worry at Christmas, so to avoid this we have chosen to only use Royal Mail 24 (First Class delivery) as standard across all orders during the month's run up to Christmas to ensure your orders get to you as quickly as possible.
Unfortunately Free Delivery will not be available for the 1 month leading up to Christmas, as we will not be using the Royal Mail delivery method that makes this viable for us as a small business.