Frequently Asked Questions
You got questions. We got answers.
For any questions please reach out to Matt or Jodie at theteam@spokeandsolace.com at any time. We look forward to helping.
Every order is made to order. We are a small but efficient team and like to keep on top of production no matter how busy. We try to get ever order out in 2 business days. If we experience any significant delays we will let you know. pop an email over to us theteam@spokeandsolace.com if you have any quesions regarding your order.
Any return whether an exchange or refund is processed in 2 business days from receipt of the returned items. Please ensure you include your order number with the returned items. please contact us theteam@spokeandsolace.com if you have any questions regarding returns.
We ship around the globe. International orders are processed as per the UK. There may be customs charges on deliveries outside the UK, please check your local policies. Any additional fees are unfortunately paid by the customer.